Most people do not want to think about what will happen to their things, so not many will know how to submit an insurance claim when something goes wrong. Shipping claims are those submitted to an insurance company because of something that happened during the shipping process. For example, if your item arrives broken, and you had insurance, then you can file a claim with the insurance company for the cost of replacement. The specifics of submitting your claim will depend on which insurance company you are working with, many will allow you to submit claims online or from a mobile device.
Have the Right Insurance
The shipping claims filing process will be very different depending on which insurance company you have. For instance, not every company will allow you to file claims online. Your insurance policy may also not cover everything that you may need to claim, so your first step is going to be to make sure that you have the right insurance. It is not really possible to think of everything which may happen to a package as it is shipped, but this is why you work with an experienced agent and insurance company. You can usually find a list of things which are covered by each plan online so that you can compare policies side-by-side before purchase. The biggest question you are likely to need to answer will be whether this is a one-time policy or an ongoing business relationship.
Know Who to Call
The best time to know how to file a claim with your insurance company is before you need to file it. This means determining how to file claims and who to contact with questions as soon as you purchase your plan. You can usually find this information online and some companies will even have an easy online claims form to help you get started when you need it. You can also narrow down your choice in insurance company by how well past customers rate the claims service. For instance, if you read a series of reviews saying that customers have a hard time finding answers to their questions, then you know that you might want to try a different company. The most important part of purchasing insurance is knowing how to get ahold of the company if you have questions or concerns, or if you need to file a claim. Luckily, more and more companies are putting that information prominently online and may even have forms on their websites to apply for coverage and file claims.
Submitting shipping claims to your package insurance company can sometimes be a hassle. However, some companies are putting forms to do this online. This means that you can more quickly submit a claim and not have to wait until normal business hours to do so. It also means that you can use this feature to compare insurance companies before you purchase a plan. It is a good idea to know who to call with questions and concerns, as well as how a claim needs to be filed, before you purchase a plan.